Owner complaints, recalls, fuel economy and safety ratings from public NHTSA and EPA data, updated Oct 18, 2026.
Fuel economy
84 MPGecombined; city 85, highway 83; every version of this model year
Five years of fuel
$5,490U.S. average; Ohio $5,850 at local prices; every version of this model year; fuel only, not other costs of owning it; 15,000 miles a year, at EIA electricity prices for Jul 2026
NHTSA overall safety rating
Not ratedNHTSA has no overall rating for this year
Owners have filed 20 complaints with NHTSA about the 2014 B-Class Electric Drive. These are unverified owner reports, counted by the part of the car they name; one complaint can name several parts. Counts aren't adjusted for how many were sold, so they don't show how reliable a car is.
Complaints by part of the car
Part
Complaints
Crashes
Fires
Injuries
Power train
10
0
0
0
Electrical system
7
0
0
0
Engine
6
0
0
0
Service brakes
3
0
0
0
Fuel/propulsion system
2
0
0
0
Unknown or other
2
0
0
0
Engine and engine cooling
1
0
0
0
Fuel system, gasoline
1
0
0
0
Vehicle speed control
1
0
0
0
Visibility
1
0
0
0
What the columns count
Complaints: complaints that name that part. One complaint can name several parts, so the rows overlap and don't add up to the total.
Crashes and Fires: complaints that report one. Two owners can file about the same event, and NHTSA doesn't link them, so these count reports, not events.
Injuries: the number of people the complaints say were injured.
None of these columns shows that a part caused a crash, fire or injury: they're what owners reported, unverified.
Complaints by model year
Newer years have had less time to collect complaints, and counts aren't adjusted for sales, so a shorter bar doesn't mean a more reliable year.
NHTSA lists 2 recall campaigns for the 2014 B-Class Electric Drive over its history. Campaigns are matched by model and year, so each one may apply to a given car, and its repair may already be done: check a VIN on NHTSA's recall lookup for the open recalls on that exact car.
Communication
NHTSA campaign 19V787000 · reported Nov 1, 2019 · 24,226 vehicles potentially affected across the whole campaign
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
NHTSA campaign 15V655000 · reported Oct 14, 2015 · 2,618 vehicles potentially affected across the whole campaign
Remedy: MBUSA will notify owners, and dealers will update the electric drive system software, free of charge. The recall began on December 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 B-Class Electric Drive vehicles manufactured November 21, 2013, to May 26, 2015. Due to a communication error within the electric drive system, the electric powertrain unit may shut down, temporarily immobilizing the vehicle and resulting in a loss of propulsion power.
Risk: A vehicle stall increases the risk of a crash.
Carmakers sent NHTSA 31 service bulletins and notices that cover the 2014 B-Class Electric Drive, the latest on Apr 28, 2025. They tell dealers how to fix known issues.
The parts they mention most: electrical system (10), equipment (6), exterior lighting (6), power train (5), seats (2).
NHTSA defect investigations
Opening an investigation isn't a finding of a defect. Outcomes are as NHTSA's summary states them. A recall is shown as an investigation's outcome only where NHTSA's summary names it; other recalls NHTSA's file lists with it are marked as listed, not caused.
Investigation
Part
Opened
Status
Defect petition DP22005 Pedestrian alert sounds · covers 43 makes
EPA class: midsize cars. EPA greenhouse gas score: 10 out of 10. Each version EPA tested:
Swipe the table sideways for more columns.
Version
Engine
Transmission
Fuel
City / hwy / comb
B-Class Electric Drive Front-Wheel Drive
132 kW AC Induction
Automatic (A1)
Electricity 87 miles of range
85 / 83 / 84 MPGe
Sources and dates
U.S. EPA fuel economy data, file of Sep 29, 2026
NHTSA owner complaints, file of Oct 18, 2026
NHTSA recalls, file of Oct 18, 2026
NHTSA manufacturer communications, file of Oct 18, 2026
NHTSA defect investigations, file of Oct 18, 2026
NHTSA 5-Star Safety Ratings, file of Aug 7, 2026
U.S. Energy Information Administration, file of Oct 12, 2026
Fuel cost: EPA mpg with fuel prices for the week of Oct 12, 2026 and electricity prices for Jul 2026. Source: U.S. Energy Information Administration (Oct 2026). Complaints are unverified reports owners filed with NHTSA. About the data