2023 Mercedes-Benz C-Class

Owner complaints, recalls, fuel economy and safety ratings from public NHTSA and EPA data, updated Oct 17, 2026.

Fuel economy
19–29 mpgcombined; city 16–25, highway 24–36; every version of this model year
Five years of fuel
$13,880–$21,180U.S. average; Ohio $13,070–$19,960 at local prices; every version of this model year; fuel only, not other costs of owning it; 15,000 miles a year, at EIA fuel prices for the week of Oct 12, 2026
NHTSA overall safety rating
Not ratedNHTSA has no overall rating for this year
Recall campaigns
10over its history; check a VIN for open ones
Owner complaints
26filed with NHTSA; not adjusted for sales

Problems owners report

Owners have filed 26 complaints with NHTSA about the 2023 C-Class. These are unverified owner reports, counted by the part of the car they name; one complaint can name several parts. Counts aren't adjusted for how many were sold, so they don't show how reliable a car is.

Complaints by part of the car
PartComplaintsCrashesFiresInjuries
Forward collision avoidance11000
Service brakes6201
Unknown or other6000
Electrical system5000
Engine3000
Tires3000
Fuel/propulsion system1000
Power train1100
Service brakes, air1000
Structure1000
Suspension1000
Visibility/wiper1000

Complaints by model year

Newer years have had less time to collect complaints, and counts aren't adjusted for sales, so a shorter bar doesn't mean a more reliable year.

  1. 2006181
  2. 2007274
  3. 2008834
  4. 2009656
  5. 2010475
  6. 2011509
  7. 2012579
  8. 2013565
  9. 2014271
  10. 2015412
  11. 2016317
  12. 2017250
  13. 2018129
  14. 201978
  15. 202045
  16. 202117
  17. 202226
  18. 202326
  19. 202415
  20. 20254
  21. 20264

Every C-Class year side by side

Recalls

NHTSA lists 10 recall campaigns for the 2023 C-Class over its history. Campaigns are matched by model and year, so each one may apply to a given car, and its repair may already be done: check a VIN on NHTSA's recall lookup for the open recalls on that exact car.

Latches/locks/linkages: doors

NHTSA campaign 26V481000 · reported Jul 24, 2026 · 310,667 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.

Risk: A vehicle rollaway increases the risk of a crash or injury.

Remedy: Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.

NHTSA's record and documents

Electrical system: wiring

NHTSA campaign 25V255000 · reported May 12, 2025 · 443 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.

Risk: An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

Remedy: Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.

NHTSA's record and documents

Seat belts: front

NHTSA campaign 25V253000 · reported May 2, 2025 · 46 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 C 300, and 2023-2024 AMG C 43 vehicles. The driver-side seat belt cover may not be properly installed on the seat belt tensioner, which can cause the seat belt anchor to come loose.

Risk: A loose seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy: Dealers will inspect and repair the seat belt covers, as necessary, free of charge. Owner notification letters were mailed May 16, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040012.

NHTSA's record and documents

Electrical system: wiring

NHTSA campaign 24V446000 · reported Jun 14, 2024 · 1,058 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 C 300 vehicles. The bolt securing the electrical wire to the pre-fuse box could be improperly tightened, causing the wire to overheat. MBUSA's number for this recall is 2024070005.

Risk: An overheated wire can cause a fire and a sudden loss of drive power, increasing the risk of a crash.

Remedy: Dealers will inspect and rework the wiring harness, as necessary free of charge. Owner notification letters were mailed August 2, 2024. Owner may contact MBUSA customer service at 1-877-496-3691.

NHTSA's record and documents

Electrical system: wiring; Seats

NHTSA campaign 24V371000 · reported May 24, 2024 · 18 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG C43 4MATIC vehicles, equipped with AMG Performance seats. The seat wiring harness may be incorrectly routed, which can cause it to become damaged when the seat is fully reclined.

Risk: A damaged wiring harness can prevent the air bags installed in the seats from deploying as intended during a crash, increasing the risk of injury.

Remedy: Dealers will inspect and reroute the wiring harness, as necessary, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060009.

NHTSA's record and documents

Electrical system: wiring

NHTSA campaign 24V115000 · reported Feb 16, 2024 · 31,848 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.

Risk: An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

Remedy: Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.

NHTSA's record and documents

Fuel system, gasoline: delivery

NHTSA campaign 23V880000 · reported Dec 21, 2023 · 79,676 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.

Risk: A loss of drive power can increase the risk of a crash.

Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.

NHTSA's record and documents

Electrical system: wiring

NHTSA campaign 23V462000 · reported Jun 30, 2023 · 8,178 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 C300 and 2023 AMG C43 vehicles. The transmission wiring harness may be the incorrect length, which can result in harness damage and a loss of drive power.

Risk: A loss of drive power can increase the risk of a crash.

Remedy: Dealers will inspect and repair the transmission wiring harness routing, as necessary, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023070015.

NHTSA's record and documents

Electrical system: wiring

NHTSA campaign 23V463000 · reported Jun 30, 2023 · 1,558 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 C300 and 2023 AMG C43 vehicles. The ground connections for the electrical wiring harness may not be secured properly, which can result in the electrical wiring harness overheating.

Risk: An overheated wiring harness can increase the risk of a fire.

Remedy: Dealers will inspect and repair the ground connections for the electrical wiring harness, as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's numbers for this recall are 2023070016, 2023070017, 2023070018, and 2024070016.

NHTSA's record and documents

Fuel system, gasoline: delivery

NHTSA campaign 23V445000 · reported Jun 26, 2023 · 143,551 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

Risk: A loss of drive power can increase the risk of a crash.

Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

NHTSA's record and documents

Service bulletins and investigations

Carmakers sent NHTSA 421 service bulletins and notices that cover the 2023 C-Class, the latest on Sep 26, 2026. They tell dealers how to fix known issues.

The parts they mention most: electrical system (208), engine (66), power train (46), structure (28), exterior lighting (25).

NHTSA hasn't opened a defect investigation that covers this model year.

Maintenance

Oil

The owner's manual gives the oil and how often to change it. We show oil facts only once we've checked them against the manual, and we haven't yet for the 2023 C-Class.

Oil change near you: Jiffy Lube · Take 5

Used ones for sale

See used 2023 Mercedes-Benz C-Classs for sale on: Autotrader · CarMax

These are searches on those sites; we don't copy or check their listings. Your ZIP is used for these links and never kept.

Specs

EPA class: subcompact cars. EPA greenhouse gas score: 4–6 out of 10. Each version EPA tested:

VersionEngineTransmissionFuelCity / hwy / comb
AMG C43 4matic
All-Wheel Drive
3.0 L, 6 cyl, turboAutomatic 9-spdPremium Gasoline18 / 28 / 22
AMG C43 4matic
All-Wheel Drive
2.0 L, 4 cyl, turboAutomatic 9-spdPremium Gasoline19 / 26 / 22
AMG C43 4matic
All-Wheel Drive
3.0 L, 6 cyl, turboAutomatic 9-spdPremium Gasoline18 / 27 / 21
AMG C63 S
Rear-Wheel Drive
4.0 L, 8 cyl, turboAutomatic 9-spdPremium Gasoline16 / 24 / 19
C300
Rear-Wheel Drive
2.0 L, 4 cyl, turboAutomatic 9-spdPremium Gasoline25 / 36 / 29
C300
Rear-Wheel Drive
2.0 L, 4 cyl, turboAutomatic 9-spdPremium Gasoline22 / 31 / 25
C300
Rear-Wheel Drive
2.0 L, 4 cyl, turboAutomatic 9-spdPremium Gasoline21 / 29 / 24
C300 4matic
All-Wheel Drive
2.0 L, 4 cyl, turboAutomatic 9-spdPremium Gasoline24 / 33 / 27
C300 4matic
All-Wheel Drive
2.0 L, 4 cyl, turboAutomatic 9-spdPremium Gasoline22 / 31 / 25

Sources and dates

Fuel cost: EPA mpg with fuel prices for the week of Oct 12, 2026 and electricity prices for Jul 2026. Source: U.S. Energy Information Administration (Oct 2026). Complaints are unverified reports owners filed with NHTSA. About the data