Showing the 2023 Q4 e-tron Sportback AWD: as EPA lists it. Recalls and complaints cover the whole model year. Every version
Owner complaints, recalls, fuel economy and safety ratings from public NHTSA and EPA data, updated Oct 17, 2026.
Fuel economy
95 MPGecombined; city 100, highway 89; the Sportback AWD
Five years of fuel
$4,880U.S. average; Ohio $5,200 at local prices; the Sportback AWD; fuel only, not other costs of owning it; 15,000 miles a year, at EIA electricity prices for Jul 2026
NHTSA overall safety rating
Not ratedNHTSA has no overall rating for this year
NHTSA's VIN data lists no trims for the 2023 Q4 e-tron, so these are the versions EPA tested, by its names. Recalls and complaints cover the whole model year: whether a recall applies to a car depends on its VIN, on NHTSA's recall lookup.
Owners have filed 27 complaints with NHTSA about the 2023 Q4 e-tron. These are unverified owner reports, counted by the part of the car they name; one complaint can name several parts. Counts aren't adjusted for how many were sold, so they don't show how reliable a car is.
Complaints by part of the car
Part
Complaints
Crashes
Fires
Injuries
Electrical system
18
3
0
2
Service brakes
6
4
0
2
Engine
4
0
0
0
Forward collision avoidance
4
2
0
1
Fuel/propulsion system
4
1
0
1
Vehicle speed control
4
4
0
2
Steering
3
1
0
0
Unknown or other
3
0
0
1
Air bags
2
1
0
1
Lane departure
2
1
0
0
Back over prevention
1
0
0
0
Exterior lighting
1
0
0
0
7 more parts
Latches/locks/linkages
1
0
0
0
Power train
1
0
0
0
Seat belts
1
0
0
0
Structure
1
0
0
0
Suspension
1
0
0
0
Tires
1
0
0
0
Wheels
1
1
0
0
Complaints by model year
Newer years have had less time to collect complaints, and counts aren't adjusted for sales, so a shorter bar doesn't mean a more reliable year.
NHTSA lists 4 recall campaigns for the 2023 Q4 e-tron over its history. Campaigns are matched by model and year, so each one may apply to a given car, and its repair may already be done: check a VIN on NHTSA's recall lookup for the open recalls on that exact car.
Power train: automatic transmission; Service brakes, hydraulic: antilock/traction control/electronic limited slip
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Risk: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q4 E-TRON and Q4 E-TRON Sportback vehicles. The incorrect headlight control module software may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash.
Remedy: Dealers will update the headlight control module with a new data set, free of charge. Owner notification letters were mailed June 6, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 941L.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Risk: An overheated outlet or charging cable can increase the risk of a fire.
Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2023 Q4 E-Tron SUV and Q4 E-Tron Sportback vehicles. During deployment, the head curtain air bag could deform the door seal and expose the metal inlay within the seal, which could tear the air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Risk: In the event of a crash, a torn air bag cannot protect occupants as intended, increasing the risk of injury.
Remedy: Dealers will install cloth tape in the driver and front passenger B-pillar area, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 69FA.
Carmakers sent NHTSA 811 service bulletins and notices that cover the 2023 Q4 e-tron, the latest on Sep 25, 2026. They tell dealers how to fix known issues.
The parts they mention most: electrical system (311), unknown or other (137), equipment (103), structure (94), service brakes (33).
NHTSA hasn't opened a defect investigation that covers this model year.
Specs
EPA class: standard sport utility vehicle. EPA greenhouse gas score: 10 out of 10. Each version EPA tested:
Swipe the table sideways for more columns.
Version
Engine
Transmission
Fuel
City / hwy / comb
Q4 e-tron Rear-Wheel Drive
TBD
Automatic (A1)
Electricity 265 miles of range
112 / 94 / 103 MPGe
Q4 e-tron quattro All-Wheel Drive
TBD
Automatic (A1)
Electricity 236 miles of range
97 / 87 / 93 MPGe
Q4 e-tron Sportback All-Wheel Drive
TBD
Automatic (A1)
Electricity 242 miles of range
100 / 89 / 95 MPGe
Sources and dates
U.S. EPA fuel economy data, file of Sep 29, 2026
NHTSA owner complaints, file of Oct 17, 2026
NHTSA recalls, file of Oct 17, 2026
NHTSA manufacturer communications, file of Oct 17, 2026
NHTSA defect investigations, file of Oct 17, 2026
NHTSA 5-Star Safety Ratings, file of Aug 7, 2026
U.S. Energy Information Administration, file of Oct 12, 2026
Fuel cost: EPA mpg with fuel prices for the week of Oct 12, 2026 and electricity prices for Jul 2026. Source: U.S. Energy Information Administration (Oct 2026). Complaints are unverified reports owners filed with NHTSA. About the data