2020 Audi Q7

Showing the 2020 Q7 Premium. We haven't verified this trim's engine; the numbers below cover every version of this model year. Every version

Owner complaints, recalls, fuel economy and safety ratings from public NHTSA and EPA data, updated Oct 17, 2026.

Fuel economy
18–21 mpgcombined; city 17–19, highway 21–23; every version of this model year
Five years of fuel
$19,160–$22,360U.S. average; Ohio $18,060–$21,070 at local prices; every version of this model year; fuel only, not other costs of owning it; 15,000 miles a year, at EIA fuel prices for the week of Oct 12, 2026
NHTSA overall safety rating
Not ratedlowest across the versions NHTSA tested
Recall campaigns
5over its history; check a VIN for open ones
Owner complaints
28filed with NHTSA; not adjusted for sales

Trims

NHTSA's VIN data lists these trims for the 2020 Q7. A trim's engine and numbers are shown as its own only where EPA names versions after the trim and no other version could be it; "seen with" means a source shows that engine on the trim, not that it was the only one. Recalls and complaints cover the whole model year: whether a recall applies to a car depends on its VIN, on NHTSA's recall lookup.

Problems owners report

Owners have filed 28 complaints with NHTSA about the 2020 Q7. These are unverified owner reports, counted by the part of the car they name; one complaint can name several parts. Counts aren't adjusted for how many were sold, so they don't show how reliable a car is.

Complaints by part of the car
PartComplaintsCrashesFiresInjuries
Electrical system10010
Engine7000
Power train3000
Unknown or other3001
Engine and engine cooling2000
Forward collision avoidance2000
Service brakes2000
Fuel system, gasoline1000
Fuel/propulsion system1000
Service brakes, hydraulic1101

Complaints by model year

Newer years have had less time to collect complaints, and counts aren't adjusted for sales, so a shorter bar doesn't mean a more reliable year.

  1. 200795
  2. 200833
  3. 200921
  4. 201029
  5. 201123
  6. 201229
  7. 201343
  8. 201446
  9. 201545
  10. 2017320
  11. 2018143
  12. 201962
  13. 202028
  14. 202175
  15. 202220
  16. 202316
  17. 20242
  18. 202517
  19. 20262

Every Q7 year side by side

Recalls

NHTSA lists 5 recall campaigns for the 2020 Q7 over its history. Campaigns are matched by model and year, so each one may apply to a given car, and its repair may already be done: check a VIN on NHTSA's recall lookup for the open recalls on that exact car.

Back over prevention: sensing system

NHTSA campaign 25V900000 · reported Dec 19, 2025 · 356,894 vehicles potentially affected

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

NHTSA's record and documents

Forward collision avoidance: sensing system

NHTSA campaign 23V212000 · reported Mar 29, 2023 · 19 vehicles potentially affected

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.

Risk: An overheated heating element can increase the risk of a fire.

Remedy: Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.

NHTSA's record and documents

Fuel system, gasoline: delivery

NHTSA campaign 22V516000 · reported Jul 20, 2022 · 49,443 vehicles potentially affected

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.

Risk: Fuel pump failure can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.

NHTSA's record and documents

Air bags: air bag/restraint control module; Air bags: frontal

NHTSA campaign 21V078000 · reported Feb 17, 2021 · 26,967 vehicles potentially affected

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Risk: During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.

Remedy: Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.

NHTSA's record and documents

Structure: body

NHTSA campaign 20V658000 · reported Oct 27, 2020 · 94,144 vehicles potentially affected

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

Risk: In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.

Remedy: Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.

NHTSA's record and documents

Service bulletins and investigations

Carmakers sent NHTSA 1,268 service bulletins and notices that cover the 2020 Q7, the latest on Sep 25, 2026. They tell dealers how to fix known issues.

The parts they mention most: electrical system (396), equipment (316), unknown or other (158), structure (105), engine and engine cooling (68).

NHTSA hasn't opened a defect investigation that covers this model year.

Maintenance

Oil

The owner's manual gives the oil and how often to change it. We show oil facts only once we've checked them against the manual, and we haven't yet for the 2020 Q7.

Oil change near you: Jiffy Lube · Take 5

Used ones for sale

See used 2020 Audi Q7s for sale on: Autotrader · CarMax

These are searches on those sites; we don't copy or check their listings. Your ZIP is used for these links and never kept.

Specs

EPA class: standard sport utility vehicle. EPA greenhouse gas score: 3–4 out of 10. Each version EPA tested:

VersionEngineTransmissionFuelCity / hwy / comb
Q7
All-Wheel Drive
2.0 L, 4 cyl, turboAutomatic (S8)Premium Gasoline19 / 23 / 21
Q7
All-Wheel Drive
3.0 L, 6 cyl, turboAutomatic (S8)Premium Gasoline17 / 21 / 18

Sources and dates

Fuel cost: EPA mpg with fuel prices for the week of Oct 12, 2026 and electricity prices for Jul 2026. Source: U.S. Energy Information Administration (Oct 2026). Complaints are unverified reports owners filed with NHTSA. About the data