Owner complaints, recalls, fuel economy and safety ratings from public NHTSA and EPA data, updated Oct 17, 2026.
Fuel economy
15–18 mpgcombined; city 14–16, highway 19–22; every version of this model year
Five years of fuel
$18,050–$21,660U.S. average; Ohio $16,120–$19,350 at local prices; every version of this model year; fuel only, not other costs of owning it; 15,000 miles a year, at EIA fuel prices for the week of Oct 12, 2026
NHTSA's VIN data lists these trims for the 2011 Grand Cherokee. A trim's engine and numbers are shown as its own only where EPA names versions after the trim and no other version could be it; "seen with" means a source shows that engine on the trim, not that it was the only one. Recalls and complaints cover the whole model year: whether a recall applies to a car depends on its VIN, on NHTSA's recall lookup.
Owners have filed 1,641 complaints with NHTSA about the 2011 Grand Cherokee. These are unverified owner reports, counted by the part of the car they name; one complaint can name several parts. Counts aren't adjusted for how many were sold, so they don't show how reliable a car is.
Complaints by part of the car
Part
Complaints
Crashes
Fires
Injuries
Electrical system
780
8
51
9
Engine
343
6
7
2
Service brakes
323
8
1
2
Fuel/propulsion system
247
6
0
1
Unknown or other
134
2
7
5
Power train
90
6
1
1
Steering
86
3
1
1
Air bags
60
25
1
22
Structure
43
6
5
12
Exterior lighting
37
0
4
3
Suspension
37
5
0
5
Vehicle speed control
37
8
0
4
18 more parts
Fuel system, gasoline
36
0
0
0
Service brakes, hydraulic
27
0
0
0
Interior lighting
22
0
0
0
Visibility
18
0
6
2
Visibility/wiper
18
0
2
1
Electronic stability control (ESC)
16
1
1
0
Engine and engine cooling
15
0
2
0
Seats
11
1
2
1
Seat belts
10
4
0
3
Forward collision avoidance
8
0
0
0
Latches/locks/linkages
8
0
0
0
Wheels
5
2
0
3
Equipment
3
0
0
0
Equipment adaptive/mobility
3
0
0
0
Tires
3
0
0
0
Child seat
1
0
0
0
Lane departure
1
0
0
0
Traction control system
1
0
0
0
Complaints by model year
Newer years have had less time to collect complaints, and counts aren't adjusted for sales, so a shorter bar doesn't mean a more reliable year.
NHTSA lists 6 recall campaigns for the 2011 Grand Cherokee over its history, 1 replaced by a later one. A replaced campaign is listed at the end as history, not as a separate repair. Campaigns are matched by model and year, so each one may apply to a given car, and its repair may already be done: check a VIN on NHTSA's recall lookup for the open recalls on that exact car.
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Risk: A vehicle stall increases the risk of a crash.
Remedy: Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Risk: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
Risk: The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Remedy: Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Risk: If the vanity lamp wiring shorts, there is an increased risk of fire.
Remedy: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Risk: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Replaced by campaign 19V813000, as NHTSA's record says: history, not a separate repair.
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
Risk: A vehicle stall increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Carmakers sent NHTSA 197 service bulletins and notices that cover the 2011 Grand Cherokee, the latest on Sep 10, 2026. They tell dealers how to fix known issues.
The parts they mention most: electrical system (51), equipment (43), engine and engine cooling (28), power train (26), structure (22).
NHTSA defect investigations
Opening an investigation isn't a finding of a defect. Outcomes are as NHTSA's summary states them. A recall is shown as an investigation's outcome only where NHTSA's summary names it; other recalls NHTSA's file lists with it are marked as listed, not caused.
Investigation
Part
Opened
Status
Engineering analysis EA21002 Desiccated Air Bag Inflator Rupture · covers 37 makes
The owner's manual gives the oil and how often to change it. We show oil facts only once we've checked them against the manual, and we haven't yet for the 2011 Grand Cherokee.
See used 2011 Jeep Grand Cherokees for sale on: Autotrader · CarMax
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Specs
EPA class: sport utility vehicle. Each version EPA tested:
Swipe the table sideways for more columns.
Version
Engine
Transmission
Fuel
City / hwy / comb
Grand Cherokee Rear-Wheel Drive
3.6 L, 6 cyl
Automatic 5-spd
Regular Gasoline or E85
16 / 22 / 18
Grand Cherokee 4-Wheel Drive
3.6 L, 6 cyl
Automatic 5-spd
Regular Gasoline or E85
16 / 22 / 18
Grand Cherokee Rear-Wheel Drive
3.6 L, 6 cyl
Automatic 5-spd
Regular Gasoline
16 / 22 / 18
Grand Cherokee 4-Wheel Drive
3.6 L, 6 cyl
Automatic 5-spd
Regular Gasoline
16 / 22 / 18
Grand Cherokee Rear-Wheel Drive
5.7 L, 8 cyl
Automatic 5-spd
Regular Gasoline
14 / 20 / 16
Grand Cherokee 4-Wheel Drive
5.7 L, 8 cyl
Automatic 5-spd
Regular Gasoline
14 / 19 / 15
Sources and dates
U.S. EPA fuel economy data, file of Sep 29, 2026
NHTSA owner complaints, file of Oct 17, 2026
NHTSA recalls, file of Oct 17, 2026
NHTSA manufacturer communications, file of Oct 17, 2026
NHTSA defect investigations, file of Oct 17, 2026
NHTSA 5-Star Safety Ratings, file of Aug 7, 2026
U.S. Energy Information Administration, file of Oct 12, 2026
Fuel cost: EPA mpg with fuel prices for the week of Oct 12, 2026 and electricity prices for Jul 2026. Source: U.S. Energy Information Administration (Oct 2026). Complaints are unverified reports owners filed with NHTSA. About the data