Showing the 2023 Soul EX. NHTSA's VIN data shows it with a 2.0 L engine, but that may not be every version of it, so the numbers below cover every version of this model year. Every version
Owner complaints, recalls, fuel economy and safety ratings from public NHTSA and EPA data, updated Oct 17, 2026.
Fuel economy
30–31 mpgcombined; city 28–29, highway 33–35; every version of this model year
Five years of fuel
$10,480–$10,830U.S. average; Ohio $9,360–$9,680 at local prices; every version of this model year; fuel only, not other costs of owning it; 15,000 miles a year, at EIA fuel prices for the week of Oct 12, 2026
NHTSA's VIN data lists these trims for the 2023 Soul. A trim's engine and numbers are shown as its own only where EPA names versions after the trim and no other version could be it; "seen with" means a source shows that engine on the trim, not that it was the only one. Recalls and complaints cover the whole model year: whether a recall applies to a car depends on its VIN, on NHTSA's recall lookup.
Owners have filed 54 complaints with NHTSA about the 2023 Soul. These are unverified owner reports, counted by the part of the car they name; one complaint can name several parts. Counts aren't adjusted for how many were sold, so they don't show how reliable a car is.
Complaints by part of the car
Part
Complaints
Crashes
Fires
Injuries
Electrical system
14
1
0
2
Engine
14
2
1
12
Unknown or other
13
1
0
2
Service brakes
8
1
0
1
Steering
8
2
0
3
Lane departure
7
1
0
1
Air bags
5
1
1
10
Forward collision avoidance
5
1
0
0
Power train
5
1
1
10
Exterior lighting
4
0
0
0
Vehicle speed control
3
1
0
0
Back over prevention
1
0
0
0
6 more parts
Engine and engine cooling
1
0
0
0
Fuel system, gasoline
1
0
0
0
Fuel/propulsion system
1
1
0
0
Parking brake
1
0
0
0
Tires
1
0
0
0
Visibility/wiper
1
0
0
0
Complaints by model year
Newer years have had less time to collect complaints, and counts aren't adjusted for sales, so a shorter bar doesn't mean a more reliable year.
NHTSA lists 4 recall campaigns for the 2023 Soul over its history. Campaigns are matched by model and year, so each one may apply to a given car, and its repair may already be done: check a VIN on NHTSA's recall lookup for the open recalls on that exact car.
Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.
Risk: Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC336.
Kia America, Inc. (Kia) is recalling certain 2023 Soul and 2024 Seltos vehicles. Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.
Risk: An air bag that deploys unexpectedly can increase the risk of injury or crash.
Remedy: Dealers will inspect and replace both side curtain air bag modules as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC289.
Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.
Risk: An electric oil pump assembly that overheats increases the risk of a vehicle fire.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC275.
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
Risk: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
Carmakers sent NHTSA 51 service bulletins and notices that cover the 2023 Soul, the latest on Aug 19, 2026. They tell dealers how to fix known issues.
The parts they mention most: electrical system (34), engine (5), power train (5), structure (4), engine and engine cooling (3).
NHTSA defect investigations
Opening an investigation isn't a finding of a defect. Outcomes are as NHTSA's summary states them. A recall is shown as an investigation's outcome only where NHTSA's summary names it; other recalls NHTSA's file lists with it are marked as listed, not caused.
Investigation
Part
Opened
Status
Audit query AQ25001 Kia 25V099 Piston Oil Ring Recall Effectiveness
The owner's manual gives the oil and how often to change it. We show oil facts only once we've checked them against the manual, and we haven't yet for the 2023 Soul.
These are searches on those sites; we don't copy or check their listings. Your ZIP is used for these links and never kept.
Specs
EPA class: small station wagons. EPA greenhouse gas score: 6 out of 10. Each version EPA tested:
Swipe the table sideways for more columns.
Version
Engine
Transmission
Fuel
City / hwy / comb
Soul Front-Wheel Drive
2.0 L, 4 cyl
Automatic (variable gear ratios)
Regular Gasoline
28 / 33 / 30
Soul Eco dynamics Front-Wheel Drive
2.0 L, 4 cyl
Automatic (variable gear ratios)
Regular Gasoline
29 / 35 / 31
Sources and dates
U.S. EPA fuel economy data, file of Sep 29, 2026
NHTSA owner complaints, file of Oct 17, 2026
NHTSA recalls, file of Oct 17, 2026
NHTSA manufacturer communications, file of Oct 17, 2026
NHTSA defect investigations, file of Oct 17, 2026
NHTSA 5-Star Safety Ratings, file of Aug 7, 2026
U.S. Energy Information Administration, file of Oct 12, 2026
Fuel cost: EPA mpg with fuel prices for the week of Oct 12, 2026 and electricity prices for Jul 2026. Source: U.S. Energy Information Administration (Oct 2026). Complaints are unverified reports owners filed with NHTSA. About the data