2021 Mercedes-Benz E-Class

Showing the 2021 E-Class E250d-4M. NHTSA's VIN data shows it with a 2.1 L engine, but that may not be every version of it, so the numbers below cover every version of this model year. Every version

Owner complaints, recalls, fuel economy and safety ratings from public NHTSA and EPA data, updated Oct 17, 2026.

Fuel economy
18–26 mpgcombined; city 16–23, highway 23–31; every version of this model year
Five years of fuel
$15,480–$22,360U.S. average; Ohio $14,580–$21,070 at local prices; every version of this model year; fuel only, not other costs of owning it; 15,000 miles a year, at EIA fuel prices for the week of Oct 12, 2026
NHTSA overall safety rating
5 starslowest across the versions NHTSA tested
Recall campaigns
19over its history, 1 replaced by a later one; check a VIN for open ones
Owner complaints
25filed with NHTSA; not adjusted for sales

Trims

NHTSA's VIN data lists these trims for the 2021 E-Class. A trim's engine and numbers are shown as its own only where EPA names versions after the trim and no other version could be it; "seen with" means a source shows that engine on the trim, not that it was the only one. Recalls and complaints cover the whole model year: whether a recall applies to a car depends on its VIN, on NHTSA's recall lookup.

Problems owners report

Owners have filed 25 complaints with NHTSA about the 2021 E-Class. These are unverified owner reports, counted by the part of the car they name; one complaint can name several parts. Counts aren't adjusted for how many were sold, so they don't show how reliable a car is.

Complaints by part of the car
PartComplaintsCrashesFiresInjuries
Electrical system8010
Engine7010
Back over prevention4000
Power train4000
Unknown or other4000
Forward collision avoidance2000
Fuel/propulsion system2000
Fuel system, gasoline1000
Seat belts1000
Service brakes1000
Wheels1000

Complaints by model year

Newer years have had less time to collect complaints, and counts aren't adjusted for sales, so a shorter bar doesn't mean a more reliable year.

  1. 2006534
  2. 2007433
  3. 2008218
  4. 200980
  5. 2010257
  6. 2011286
  7. 2012235
  8. 2013182
  9. 2014297
  10. 201552
  11. 201686
  12. 2017160
  13. 201871
  14. 201959
  15. 202024
  16. 202125
  17. 202223
  18. 202324
  19. 202412
  20. 20256
  21. 20266

Every E-Class year side by side

Recalls

NHTSA lists 19 recall campaigns for the 2021 E-Class over its history, 1 replaced by a later one. A replaced campaign is listed at the end as history, not as a separate repair. Campaigns are matched by model and year, so each one may apply to a given car, and its repair may already be done: check a VIN on NHTSA's recall lookup for the open recalls on that exact car.

Electrical system: wiring

NHTSA campaign 24V445000 · reported Jun 14, 2024 · 22,422 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLS 53 4MATIC, 2019-2023 E 53 4MATIC Cabriolet, E 53 4MATIC Coupe, E 53 4MATIC Sedan, 2021-2024 GT 43 4MATIC, and 2019-2025 GT 53 4MATIC vehicles. The transmission wiring harness connection might not have been correctly wired during a prior recall repair, and during production. which can expose the electrical connector to corrosion, and result in an electrical short-circuit.

Risk: An electrical short circuit can increase the risk of a fire.

Remedy: Dealers will replace the two-part wiring harness and connector, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 9, 2024. A second notice will be sent once the final remedy is available. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2024100002/3. This recall supersedes recall 22V-533. Vehicles repaired under the prior recall will still need to have the new remedy performed.

NHTSA's record and documents

Electrical system: wiring

NHTSA campaign 24V100000 · reported Feb 9, 2024 · 12,191 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 CLS450, E450, E450 All-Terrain, AMG E53, AMG GT43, AMG GT53, and 2021 AMG CLS53 vehicles. The 48-volt ground cable connection located in the engine compartment may not be tightened properly and may result in the ground cable overheating.

Risk: An overheated ground cable increases the risk of a fire.

Remedy: Dealers will inspect the 48-volt ground cable connection and repair it as necessary, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024MMNNNN.

NHTSA's record and documents

Fuel system, gasoline: delivery

NHTSA campaign 23V880000 · reported Dec 21, 2023 · 79,676 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.

Risk: A loss of drive power can increase the risk of a crash.

Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.

NHTSA's record and documents

Fuel system, gasoline: delivery

NHTSA campaign 23V445000 · reported Jun 26, 2023 · 143,551 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

Risk: A loss of drive power can increase the risk of a crash.

Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

NHTSA's record and documents

Electrical system: 12v/24v/48v battery

NHTSA campaign 22V733000 · reported Sep 30, 2022 · 19,968 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks.

Risk: The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.

Remedy: Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.

NHTSA's record and documents

Communication: auto crash notification; Electrical system: software

NHTSA campaign 22V365000 · reported May 20, 2022 · 242,722 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

NHTSA's record and documents

Back over prevention: display function

NHTSA campaign 22V232000 · reported Apr 8, 2022 · 126,443 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

NHTSA's record and documents

Steering: steering wheel/handle bar

NHTSA campaign 22V189000 · reported Mar 25, 2022 · 8,396 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.

Risk: Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.

Remedy: Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.

NHTSA's record and documents

Air bags: sensor

NHTSA campaign 21V527000 · reported Jul 12, 2021 · 542 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 CLS450, AMG E53, AMG CLS53, E350, E450, AMG GT43, AMG GT53, 2020 S450, S560, G550, AMG GLC63, 2020-2021 GLC300, and AMG G63 vehicles. The side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts during a side impact crash.

Risk: Air bags and seatbelts that don't function as intended can increase the risk of injury during a crash.

Remedy: Dealers will inspect and replace as necessary, the side impact crash sensors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021070032/33.

NHTSA's record and documents

Seat belts: rear/other

NHTSA campaign 21V483000 · reported Jun 25, 2021 · 4,917 vehicles potentially affected

Mercedes-Benz, LLC (MBUSA) is recalling certain 2021 G550, AMG G63, E350, E450, AMG CLS53, AMG E53, AMG GT43, AMG GT53, AMG GT63, 2021-2022 CLS450, and AMG E63 vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge. Owners notified of the voluntary recall campaign by an interim letter on August 13, 2021. A final letter was mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA's record and documents

Seats: mid/rear assembly

NHTSA campaign 21V406000 · reported May 28, 2021 · 218 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.

Risk: Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.

Remedy: Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.

NHTSA's record and documents

Back over prevention: sensing system; Electrical system: software

NHTSA campaign 21V354000 · reported May 14, 2021 · 343,191 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

NHTSA's record and documents

Back over prevention: sensing system; Back over prevention: warnings

NHTSA campaign 21V228000 · reported Apr 1, 2021 · 6 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 E350, E450, E450 Wagon, and AMG E63 vehicles. The parking control unit may fail to display the rearview camera image and cause the parking sensors to misidentify or fail to detect objects.

Risk: An inoperative rearview camera display and/or parking sensors can reduce the driver's view and awareness of what is behind the vehicle, increasing the risk of a crash.

Remedy: All affected vehicles are still within MBUSA's control. MBUSA will replace the parking control unit, free of charge. The recall began April 8, 2021. Owner may contact MBUSA customer service at 1-800-367-6372.

NHTSA's record and documents

Air bags: sensor; Seat belts: pretensioner; Seats

NHTSA campaign 21V230000 · reported Apr 1, 2021 · 8,634 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.

Risk: Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.

Remedy: MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040016.

NHTSA's record and documents

Seats; Seats: front assembly

NHTSA campaign 21V216000 · reported Mar 26, 2021 · 109 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 E350, E450, E450 Wagon, E63S AMG, 2020 E63S AMG Wagon, and 2020-2021 E53 AMG vehicles. The passenger seat limiter may allow the seat to be positioned too close to the air bag.

Risk: A seat too close to the air bag increases the risk of injury in the event of a crash necessitating the deployment of the frontal passenger air bag.

Remedy: MBUSA will notify owners, and dealers will recalibrate the passenger seat limiter, free of charge. The recall began April 29, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040002.

NHTSA's record and documents

Electrical system: starter assembly; Electrical system: wiring

NHTSA campaign 21V217000 · reported Mar 26, 2021 · 493 vehicles potentially affected

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2021 E63S AMG, E63S AMG Wagon, 2019-2021 AMG GT63 4-door, and AMG GT63S 4-door vehicles. The starter motor positive cable may not have been installed correctly, potentially allowing the power supply harness wires to chafe.

Risk: Damaged wires may cause a short circuit and result in a vehicle stall, increasing the risk of a crash. Also, a short circuit can increase the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will inspect and, as necessary, correct the screw connections and position of the positive cable, free of charge. Owner letters were mailed May 18, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040013.

NHTSA's record and documents

Communication: auto crash notification; Electrical system: software

NHTSA campaign 21V058000 · reported Feb 5, 2021 · 1,292,258 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

NHTSA's record and documents

Seats

NHTSA campaign 20V673000 · reported Oct 30, 2020 · 1,337 vehicles potentially affected

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 E350 and E450, 2019-2021 AMG E53 and 2020-2021 AMG E63 vehicles. The front passenger seat may be missing the mechanical seat adjustment range limit stop, allowing the seat to move outside of the acceptable range in relation to the air bag.

Risk: If the front passenger seat is adjusted beyond the acceptable range in relation to the air bag, there could be an increased risk of injury in the event of a crash with air bag deployment.

Remedy: MBUSA will notify owners, and dealers will inspect for the mechanical seat adjustment range limitation for the front passenger seat and install it if necessary, free of charge. The recall began December 18, 2020. Owners may contact MBUSA customer service at 1-800-368-6372. MBUSA's number for this recall is 2020110013.

NHTSA's record and documents

1 replaced campaign (history)

Electrical system: wiring

NHTSA campaign 22V533000 · reported Jul 22, 2022 · 16,977 vehicles potentially affected

Replaced by campaign 24V445000, as NHTSA's record says: history, not a separate repair.

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 AMG GT43, 2019-2022 AMG E53, E53 Coupe, E53 Cabriolet, AMG GT53, and 2019-2021 AMG CLS53 vehicles. The transmission wiring harness may be misrouted, which can expose the electrical connector to corrosion, and result in an electrical short-circuit.

Risk: An electrical short-circuit can increase the risk of a fire.

Remedy: Dealers will inspect and repair the electrical connector, as necessary. Dealers will also reroute the harness and install an additional bracket. All repairs will be performed free of charge. Owner notification letters were mailed October 14, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080010.

NHTSA's record and documents

Service bulletins and investigations

Carmakers sent NHTSA 289 service bulletins and notices that cover the 2021 E-Class, the latest on Sep 26, 2026. They tell dealers how to fix known issues.

The parts they mention most: electrical system (117), engine (35), power train (35), equipment (28), structure (20).

NHTSA hasn't opened a defect investigation that covers this model year.

Maintenance

Oil

The owner's manual gives the oil and how often to change it. We show oil facts only once we've checked them against the manual, and we haven't yet for the 2021 E-Class.

Oil change near you: Jiffy Lube · Take 5

Used ones for sale

See used 2021 Mercedes-Benz E-Classs for sale on: Autotrader · CarMax

These are searches on those sites; we don't copy or check their listings. Your ZIP is used for these links and never kept.

Specs

EPA class: subcompact cars. EPA greenhouse gas score: 3–5 out of 10. Each version EPA tested:

VersionEngineTransmissionFuelCity / hwy / comb
AMG E53 4matic Plus
4-Wheel Drive
3.0 L, 6 cylAutomatic 9-spdPremium Gasoline22 / 29 / 25
AMG E53 4matic Plus
4-Wheel Drive
3.0 L, 6 cylAutomatic 9-spdPremium Gasoline21 / 28 / 24
AMG E53 4matic Plus
4-Wheel Drive
3.0 L, 6 cylAutomatic 9-spdPremium Gasoline21 / 27 / 23
AMG E63 S 4matic Plus
4-Wheel Drive
4.0 L, 8 cyl, turboAutomatic 9-spdPremium Gasoline16 / 23 / 18
E350
Rear-Wheel Drive
2.0 L, 4 cyl, turboAutomatic 9-spdPremium Gasoline22 / 31 / 25
E350 4matic
4-Wheel Drive
2.0 L, 4 cyl, turboAutomatic 9-spdPremium Gasoline22 / 30 / 25
E450
Rear-Wheel Drive
3.0 L, 6 cyl, turboAutomatic 9-spdPremium Gasoline23 / 31 / 26
E450
Rear-Wheel Drive
3.0 L, 6 cyl, turboAutomatic 9-spdPremium Gasoline23 / 30 / 25
E450 4matic
4-Wheel Drive
3.0 L, 6 cyl, turboAutomatic 9-spdPremium Gasoline23 / 30 / 26
E450 4matic
4-Wheel Drive
3.0 L, 6 cyl, turboAutomatic 9-spdPremium Gasoline23 / 30 / 25
E450 4matic All-Terrain
4-Wheel Drive
3.0 L, 6 cyl, turboAutomatic 9-spdPremium Gasoline22 / 28 / 24

Sources and dates

Fuel cost: EPA mpg with fuel prices for the week of Oct 12, 2026 and electricity prices for Jul 2026. Source: U.S. Energy Information Administration (Oct 2026). Complaints are unverified reports owners filed with NHTSA. About the data