2020 Mercedes-Benz GLA-Class

Showing the 2020 GLA-Class AMG GLA45. NHTSA's VIN data shows it with a 2.0 L engine, but that may not be every version of it, so the numbers below cover every version of this model year. Every version

Owner complaints, recalls, fuel economy and safety ratings from public NHTSA and EPA data, updated Oct 17, 2026.

Fuel economy
25–28 mpgcombined; city 22–24, highway 30–34; every version of this model year
Five years of fuel
$14,370–$16,100U.S. average; Ohio $13,540–$15,170 at local prices; every version of this model year; fuel only, not other costs of owning it; 15,000 miles a year, at EIA fuel prices for the week of Oct 12, 2026
NHTSA overall safety rating
Not ratedNHTSA has no overall rating for this year
Recall campaigns
5over its history; check a VIN for open ones
Owner complaints
10filed with NHTSA; not adjusted for sales

Trims

NHTSA's VIN data lists these trims for the 2020 GLA-Class. A trim's engine and numbers are shown as its own only where EPA names versions after the trim and no other version could be it; "seen with" means a source shows that engine on the trim, not that it was the only one. Recalls and complaints cover the whole model year: whether a recall applies to a car depends on its VIN, on NHTSA's recall lookup.

Problems owners report

Owners have filed 10 complaints with NHTSA about the 2020 GLA-Class. These are unverified owner reports, counted by the part of the car they name; one complaint can name several parts. Counts aren't adjusted for how many were sold, so they don't show how reliable a car is.

Complaints by part of the car
PartComplaintsCrashesFiresInjuries
Unknown or other3000
Electrical system2000
Engine2000
Power train2000
Steering2000
Fuel system, gasoline1000
Fuel/propulsion system1000
Lane departure1001
Seats1001
Structure1000
Wheels1000

Complaints by model year

Newer years have had less time to collect complaints, and counts aren't adjusted for sales, so a shorter bar doesn't mean a more reliable year.

  1. 2015101
  2. 201652
  3. 201735
  4. 201851
  5. 201930
  6. 202010
  7. 202123
  8. 20225
  9. 20238
  10. 20242
  11. 20254
  12. 20262

Every GLA-Class year side by side

Recalls

NHTSA lists 5 recall campaigns for the 2020 GLA-Class over its history. Campaigns are matched by model and year, so each one may apply to a given car, and its repair may already be done: check a VIN on NHTSA's recall lookup for the open recalls on that exact car.

Communication: auto crash notification; Electrical system: software

NHTSA campaign 22V365000 · reported May 20, 2022 · 242,722 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

NHTSA's record and documents

Fuel system, gasoline: fuel injection system; Fuel system, gasoline: fuel injection system

NHTSA campaign 21V961000 · reported Dec 13, 2021 · 139 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.

Risk: A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.

NHTSA's record and documents

Structure: body

NHTSA campaign 21V197000 · reported Mar 19, 2021 · 15,096 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Risk: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

NHTSA's record and documents

Communication; Communication: auto crash notification

NHTSA campaign 21V072000 · reported Feb 12, 2021 · 67 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

Risk: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

NHTSA's record and documents

Communication: auto crash notification; Electrical system: software

NHTSA campaign 21V058000 · reported Feb 5, 2021 · 1,292,258 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

NHTSA's record and documents

Service bulletins and investigations

Carmakers sent NHTSA 142 service bulletins and notices that cover the 2020 GLA-Class, the latest on Sep 22, 2026. They tell dealers how to fix known issues.

The parts they mention most: electrical system (60), equipment (19), power train (15), exterior lighting (12), steering (11).

NHTSA defect investigations

Opening an investigation isn't a finding of a defect. Outcomes are as NHTSA's summary states them. A recall is shown as an investigation's outcome only where NHTSA's summary names it; other recalls NHTSA's file lists with it are marked as listed, not caused.

InvestigationPartOpenedStatus
Preliminary evaluation PE21001
Front Roof Panel Detachment
StructureJan 8, 2021Closed Oct 14, 2021
NHTSA's summary names recall 21V197000
NHTSA's record and documents

Maintenance

Oil

The owner's manual gives the oil and how often to change it. We show oil facts only once we've checked them against the manual, and we haven't yet for the 2020 GLA-Class.

Oil change near you: Jiffy Lube · Take 5

Specs

EPA class: small sport utility vehicle. EPA greenhouse gas score: 5–6 out of 10. Each version EPA tested:

VersionEngineTransmissionFuelCity / hwy / comb
GLA250
Front-Wheel Drive
2.0 L, 4 cyl, turboAutomatic (AM7)Premium Gasoline24 / 34 / 28
GLA250 4matic
4-Wheel Drive
2.0 L, 4 cyl, turboAutomatic (AM7)Premium Gasoline22 / 30 / 25

Sources and dates

Fuel cost: EPA mpg with fuel prices for the week of Oct 12, 2026 and electricity prices for Jul 2026. Source: U.S. Energy Information Administration (Oct 2026). Complaints are unverified reports owners filed with NHTSA. About the data