2021 Mercedes-Benz C-Class

Showing the 2021 C-Class C350e. NHTSA's VIN data shows it with a 2.0 L engine, but that may not be every version of it, so the numbers below cover every version of this model year. Every version

Owner complaints, recalls, fuel economy and safety ratings from public NHTSA and EPA data, updated Oct 17, 2026.

Fuel economy
20–27 mpgcombined; city 17–24, highway 25–33; every version of this model year
Five years of fuel
$14,910–$20,120U.S. average; Ohio $14,050–$18,960 at local prices; every version of this model year; fuel only, not other costs of owning it; 15,000 miles a year, at EIA fuel prices for the week of Oct 12, 2026
NHTSA overall safety rating
5 starslowest across the versions NHTSA tested
Recall campaigns
7over its history; check a VIN for open ones
Owner complaints
17filed with NHTSA; not adjusted for sales

Trims

NHTSA's VIN data lists these trims for the 2021 C-Class. A trim's engine and numbers are shown as its own only where EPA names versions after the trim and no other version could be it; "seen with" means a source shows that engine on the trim, not that it was the only one. Recalls and complaints cover the whole model year: whether a recall applies to a car depends on its VIN, on NHTSA's recall lookup.

Problems owners report

Owners have filed 17 complaints with NHTSA about the 2021 C-Class. These are unverified owner reports, counted by the part of the car they name; one complaint can name several parts. Counts aren't adjusted for how many were sold, so they don't show how reliable a car is.

Complaints by part of the car
PartComplaintsCrashesFiresInjuries
Engine8000
Air bags2000
Fuel/propulsion system2000
Power train2000
Back over prevention1000
Electrical system1000
Fuel system, gasoline1000
Seat belts1000
Suspension1000
Tires1000
Visibility1000

Complaints by model year

Newer years have had less time to collect complaints, and counts aren't adjusted for sales, so a shorter bar doesn't mean a more reliable year.

  1. 2006181
  2. 2007274
  3. 2008834
  4. 2009656
  5. 2010475
  6. 2011509
  7. 2012579
  8. 2013565
  9. 2014271
  10. 2015412
  11. 2016317
  12. 2017250
  13. 2018129
  14. 201978
  15. 202045
  16. 202117
  17. 202226
  18. 202326
  19. 202415
  20. 20254
  21. 20264

Every C-Class year side by side

Recalls

NHTSA lists 7 recall campaigns for the 2021 C-Class over its history. Campaigns are matched by model and year, so each one may apply to a given car, and its repair may already be done: check a VIN on NHTSA's recall lookup for the open recalls on that exact car.

Fuel system, gasoline: delivery

NHTSA campaign 23V445000 · reported Jun 26, 2023 · 143,551 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

Risk: A loss of drive power can increase the risk of a crash.

Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

NHTSA's record and documents

Communication: auto crash notification; Electrical system: software

NHTSA campaign 22V365000 · reported May 20, 2022 · 242,722 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

NHTSA's record and documents

Back over prevention: display function

NHTSA campaign 22V232000 · reported Apr 8, 2022 · 126,443 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

NHTSA's record and documents

Seats: mid/rear assembly

NHTSA campaign 21V406000 · reported May 28, 2021 · 218 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.

Risk: Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.

Remedy: Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.

NHTSA's record and documents

Air bags: sensor; Seat belts: pretensioner; Seats

NHTSA campaign 21V230000 · reported Apr 1, 2021 · 8,634 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.

Risk: Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.

Remedy: MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040016.

NHTSA's record and documents

Communication: auto crash notification; Electrical system: software

NHTSA campaign 21V058000 · reported Feb 5, 2021 · 1,292,258 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

NHTSA's record and documents

Seat belts: front

NHTSA campaign 21V032000 · reported Jan 29, 2021 · 24,550 vehicles potentially affected

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Risk: If the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it, increasing the risk of injury in the event of a crash.

Remedy: MBUSA will notify owners, and dealers will check the retraction function of the front seat belts and adjust the damping foam within the B-pillars, as necessary, free of charge. The recall began February 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020010.

NHTSA's record and documents

Service bulletins and investigations

Carmakers sent NHTSA 229 service bulletins and notices that cover the 2021 C-Class, the latest on Sep 26, 2026. They tell dealers how to fix known issues.

The parts they mention most: electrical system (93), power train (31), engine (27), equipment (22), structure (14).

NHTSA hasn't opened a defect investigation that covers this model year.

Maintenance

Oil

The owner's manual gives the oil and how often to change it. We show oil facts only once we've checked them against the manual, and we haven't yet for the 2021 C-Class.

Oil change near you: Jiffy Lube · Take 5

Used ones for sale

See used 2021 Mercedes-Benz C-Classs for sale on: Autotrader · CarMax

These are searches on those sites; we don't copy or check their listings. Your ZIP is used for these links and never kept.

Specs

EPA class: subcompact cars. EPA greenhouse gas score: 4–6 out of 10. Each version EPA tested:

VersionEngineTransmissionFuelCity / hwy / comb
AMG C43 4matic
4-Wheel Drive
3.0 L, 6 cyl, turboAutomatic 9-spdPremium Gasoline19 / 27 / 22
AMG C43 4matic
4-Wheel Drive
3.0 L, 6 cyl, turboAutomatic 9-spdPremium Gasoline18 / 27 / 21
AMG C63
Rear-Wheel Drive
4.0 L, 8 cyl, turboAutomatic 9-spdPremium Gasoline17 / 26 / 21
AMG C63
Rear-Wheel Drive
4.0 L, 8 cyl, turboAutomatic 9-spdPremium Gasoline17 / 25 / 20
AMG C63 S
Rear-Wheel Drive
4.0 L, 8 cyl, turboAutomatic 9-spdPremium Gasoline17 / 26 / 21
AMG C63 S
Rear-Wheel Drive
4.0 L, 8 cyl, turboAutomatic 9-spdPremium Gasoline17 / 25 / 20
C300
Rear-Wheel Drive
2.0 L, 4 cyl, turboAutomatic 9-spdPremium Gasoline24 / 33 / 27
C300
Rear-Wheel Drive
2.0 L, 4 cyl, turboAutomatic 9-spdPremium Gasoline23 / 31 / 26
C300 4matic
4-Wheel Drive
2.0 L, 4 cyl, turboAutomatic 9-spdPremium Gasoline23 / 33 / 27
C300 4matic
4-Wheel Drive
2.0 L, 4 cyl, turboAutomatic 9-spdPremium Gasoline23 / 32 / 26
C300 4matic
4-Wheel Drive
2.0 L, 4 cyl, turboAutomatic 9-spdPremium Gasoline22 / 30 / 25

Sources and dates

Fuel cost: EPA mpg with fuel prices for the week of Oct 12, 2026 and electricity prices for Jul 2026. Source: U.S. Energy Information Administration (Oct 2026). Complaints are unverified reports owners filed with NHTSA. About the data